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style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width=1 rowspan=5 style='width:.75pt;background:#999999;padding:0in 0in 0in 0in'></td> <td width="660" style='background:#D8D8D8;padding:0in 0in 0in 12.0pt'></td> <td width=1 rowspan=5 style='width:.75pt;background:#999999;padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:1'> <td width="660" style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"'> <o:p></o:p> </span></p> <span class="style1">From the publication </span> <p class=MsoNormal style1>&nbsp;</p> <p class=MsoNormal><img src="newsletter/bizleader.jpg" width="668" height="38"></p></td> </tr> <tr style='mso-yfti-irow:2;height:.75pt'> <td width="660" style='background:#999999;padding:0in 0in 0in 0in;height:.75pt'></td> </tr> <tr style='mso-yfti-irow:3'> <td width="660" bgcolor="#CCCCCC" style='padding:12.0pt 12.0pt 12.0pt 12.0pt'><table width="634" border="0" cellpadding="0" cellspacing="0"> <tr> <td width="484" height="39"><span class="style3">Graphic Printing Services, Inc. <br> chosen as #28 <br> of North Carolina's Small Businesses</span></td> <td width="128"><a href="top100.pdf"><img src="newsletter/TOP 100 logo TRIAD.jpg" width="125" height="125"></a></td> </tr> </table></td> </tr> <tr style='mso-yfti-irow:4;mso-yfti-lastrow:yes'> <td width="660" style='padding:0in 0in 0in 0in'><p class="style5"> <br> Partnering with customers for success</p> <p class="style6">It is easy to focus on Graphic Printing Services, Inc.'s incredible growth and success from a two-person father-son team in 1985, to a $16M company with 79 employees, a client list that reads like a &quot;who's who&quot; of the local market and more than 150 print quality awards from the Printing Industries of the Carolinas.<br> <br> But Bryan Hall, president and CEO, thinks all that is secondary to its greatest accomplishment - contributing to the success of its customers.<br> <br> &quot;We are helping our customers reach and exceed their printing, marketing and communication goals,&quot; he says. &quot;We are proud to say that our customers are thriving in today's tough business climate and we like to think that we play an important part in helping them as they grow their business.&quot;<br> Nike, Inc. recently told them that they do not give vendor of the year awards, but if they did, Graphic Printing Services, Inc. would be one of the first to receive the award.<br> <br> That message meant more to Hall than any actual award.<br> <br> &quot;What I find most rewarding about my job is when we make our customers more successful,&quot; he says. &quot;For example, when a direct mail piece has an incredible response rate, or when a package that we produced helps a product to have record sales. Our customers feel like we are a part of their team. It's a lot of fun to help them win.&quot;<br> <br> It's no wonder the company was named the Fastest Growing Printing Company in America by American Printer magazine in 1993, one of the 25 Fastest Growing Companies in the Triad several times, and 41 &quot;Best of Category&quot; awards from Printing Industries of the Carolinas. Believing a quality workplace is a key to success, the company also has won several Best Workplace in America awards from Printing Industries of America.<br> <br> The company provides design, printing, direct mail and inventory management to its customers. Its list of prominent customers includes BB&amp;T, Bob Timberlake, Inc., Hanesbrands, Lowe's Home Improvement, Richard Childress Racing, RF Micro Devices, Wake Forest University and Wet'n Wild Emerald Pointe Water Park.<br> <br> It's hard to believe the company started as a part-time &quot;hobby&quot; between Tom Hall and his son, Bryan  as well as a way for Bryan to earn some spending money while attending UNC-Greensboro.<br> The father had been in the printing industry all of his adult life, and was part owner of Media Press, Inc., a large commercial printing company in Greensboro, when the father and son team began this venture. The son grew up hanging out and working part-time with his father at Media Press, Inc., learning the business from the ground up.<br> <br> The new venture started when the pair purchased a small duplicator, started out printing small projects such as business cards, letterheads and envelopes. When the two decided to make it a full-time venture, Tom Hall brought essential customer contacts to give the business the boost it needed to go to the next level.<br> <br> Since the operation was so small, and Tom Hall was nearing retirement, he let his son run the business from day one. Things were not always easy. The pair actually used a spare restroom as an executive office for several years. To ensure the venture's success, the pair sold printing jobs during the day, printed them at night, then delivered and invoiced all the jobs themselves. Their first employee, Ralph Black, was the former plant manager at Media Press, Inc. He went on to become the company's top producing sales representative and one of the key employees who led the company into packaging printing.<br> <br> Bryan Hall's wife, Wendy, joined the business in 1996, and now holds the position of vice president and account executive.<br> <br> As in the beginning, service is a key to the company's success.<br> <br> &quot;The company is known for providing extraordinary service and quick turnaround times for its customers,&quot; Bryan Hall says. &quot;It is still not uncommon for us to turn jobs in a few hours that normally would take days and then even deliver the project in our personal cards to help a customer with a special need.&quot;<br> <br> One of the secrets to its success is keeping all the production in-house and investing in the most modern, state-of-the-art equipment. At the end of 2007, the company completed a $5 million equipment expansion and facility renovation. Always on the lookout for new technology, Bryan Hall recently returned from DRUPA, an international printing exhibition in Germany that showcases future technology, often years ahead of when it is available for sale.<br> <br> Great technology means nothing without a trained workforce. GPS excels in this as well. Its employees have an average of over 20 years of experience in the printing industry. The company also provides for technical training and continuing education for its employees.<br> <br> The company also believes that being a partner in its customers' success means educating those customers to the greatest extent possible. Its quarterly Customer Education Program includes such topics as Adobe Creative Suite Advance Desktop Publishing, Preparing Your Job to Mail and Paper 101.<br> &quot;Our feedback from customers indicates that they have been able to use the knowledge gained from our educational seminars to improve the quality and success of their projects, as well as their bottom line,&quot; Bryan Hall says.<br> </p> <p class="style6"><a href="http://www.graphicprinting.com"><span class="style7">Back to Home Page&gt;</span></a><span class="style7"></span><br> </p></td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; color:#333333'> <o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td style='padding:11.25pt 12.0pt 0in 12.0pt'> <p><span style='font-size:7.0pt; font-family:&quot;Verdana&quot;, &quot;sans-serif&quot;; color:#333333'>This article appeared in the June 2008 edition of the Triad Business Leader magaine.</span></p> </td> </tr> </table> </div> <p>&nbsp;</p> </div> </body> </html>